Zeelool Coupon Codes

Zeelool accept payments through all major Credit/Debit Cards and PayPal.

Zeelool ships within the countries that are available during the checkout process.

Yes. If the glasses quantity of your orders is no more than 4 and you did not use any voucher or promotion on your orders, you can combine them for one shipment and Zeelool can refund you part of the shipping fee. Just tell them your order numbers before checking the package status by sending an email to support@zeelool.com. If you already used the promotion in your orders, they can combine the shipments, but no refund of the shipping fee.

Immediately contact Zeelool Customer Service department. They will work with you to get your damaged glasses replaced with a new pair as soon as possible.

If you want to modify or cancel your order, please contact the Zeelool customer service team within 24 hours. An extra charge will be generated if there is a price difference. Since all the lenses are customized by the prescription offered, free cancellation/modification is not provided for prescription glasses.

If you receive the wrong items which are not what you ordered, please contact Zeelool with a photo of the package and label which shows the order information, along with your order number and frame SKU. Or if you don't receive any item in your order, please also contact them with a photo of all glasses received and the package box, along with your order number and frame SKU. They will resend you the correct items immediately.

If you need to return an item, please email, chat or call Zeelool within 30 days of receiving the item to get the address and notes for returning. Please noted that any return without informing them will not be accepted. By the way, they are not responsible for any postage of returning.