Updated 19th April 2025
95 Ratings. Average 5 out of 5 stars
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Purflo accepts all major Credit/Debit Cards and PayPal.
Purflo ships within countries provided during checkout.
Please make sure you enter your contact email address correctly as this will be used to send you an order confirmation email. You will then receive an email once your order has been dispatched and the tracking number has been generated.
They use two couriers depending on the size of the delivery; Royal Mail and DPD. If you miss a Royal Mail delivery, they will take the parcel back to your local sorting office and leave a card with information on how to collect it.
For DPD deliveries, you will receive a text and/or email alert before delivery with the option to change the delivery day if the one provided isn’t suitable. If delivery is still missed, DPD will leave a note and attempt to redeliver the following working day. You can advise a safe place to store your delivery or choose an alternative day.
Products are put up for pre-order when they are new and about to launch or they are currently out of stock. When you place a pre-order you will receive an immediate confirmation email and will be charged for your order. Once they receive stock, they will ship them to their pre-order customers immediately and you will get a notification that your order has been dispatched.
If your order was placed directly with them at their website, please take clear photos of the damage and email them to hello@purflo.com along with your order number. Their customer services team will then be in contact to arrange a replacement or refund.
If your order was placed with another retailer, please contact them directly about the damage and they will be able to advise you further.
Orders can be cancelled for a full refund within 14 days. If the order has not yet been dispatched from their warehouse they will stop the dispatch. If the order has already left their warehouse you will be required to pay for its redelivery back to them. Any stock returned to their warehouse will be inspected upon its arrival and will only be refunded if it is in a new, unused condition and still in it’s original packaging.
They hope that you are delighted with your order. However, they know that sometimes you change your mind or are given the same or similar item. They do offer a money-back or exchange guarantee on all items. Items must be returned unused, complete with tags and in its original packaging within 14 days of purchase subject to the below conditions.
If you wish to exchange an item a re-delivery charge of £6.00 plus/minus any difference in price, will be charged.
If you wish to receive a refund, they will issue a full refund less the packing and postage charges stated on your order.
Phone
+44(0) 1384 298531
hello@purflo.com
Welcome to Purflo, your ultimate destination for innovative and safe sleep solutions for your little ones. They understand the importance of providing a comfortable and secure environment for your baby, which is why they have dedicated themselves to creating products that prioritize their well-being and enhance their sleep experience. At Purflo, they believe in the power of science and technology to revolutionize the way babies sleep. Their team of experts, including paediatricians and sleep specialists, work tirelessly to develop cutting-edge products that promote healthy sleep patterns and support your baby's development. One of their flagship products is the Purflo Breathable Mattress, designed to ensure a safe and cozy sleep environment for your baby.
Safety is their utmost priority, and they understand that every parent wants peace of mind when it comes to their baby's well-being. That's why their products are rigorously tested and certified to meet the highest safety standards. From their breathable sleep nests to their swaddling wraps, each item is carefully crafted with the utmost attention to detail, ensuring the utmost safety for your precious bundle of joy. They also recognize that convenience and ease of use are essential for busy parents. Their products are designed with practicality in mind, offering features such as removable and washable covers, adjustable sizes, and easy assembly. They want to make your parenting journey as smooth as possible, allowing you to focus on what matters most – bonding with your baby.
About Purflo Homepage
https://purflo.com/
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