PDPAOLA Coupon Codes

PDPAOLA accepts all major Credit/Debit Card and PayPal.

PDPAOLA delivers to countries that are available during the checkout process.

They want to allow you to track your orders at any time. As such, when they ship your order, you’ll receive a confirmation email with a link to track your order directly.

You can also visit the “Order tracking” section to check the status of your order.

If you have any questions or need to add more information for your order’s delivery, please get in touch. If the information has not been updated, check again after 24 hours to allow the courier to remotely manage your shipment.

When your order leaves their warehouse (average preparation time: 24-48 hours), you’ll receive an email with your tracking number and a link through which to check the status of your order and the courier name. If the information has not been updated, check again after 24 hours to allow the courier to remotely manage your shipment.

You’ll find your order’s estimated delivery date on their website:

If the information is not updated, or if the courier claims to have delivered your order but you have not yet received it, please get in touch with their customer service team via the contact form.

All shipped orders cannot be cancelled. If you wish to cancel your order, let them know as soon as possible by contacting their customer service and they'll do as much as they can. You can also manually cancel your orders on your user profile page.

If you don't see a “Cancel button", it is very likely that your order has already been dispatched.

All of their jewellery has a 3-year manufacturing warranty.

To return your jewel(s), please enter their “Returns centre”.

Your request will be accepted within 24 - 48 hours. You will then receive all the instructions to follow by email.

They recommend that you get in touch with their customer service team through the form here, in order to exchange this for the correct product.