OROA Discount Codes

OROA accepts VISA, Mastercard, and American Express.

OROA ships in limited countries during the checkout process.

Orders may be returned within 7 days of receipt for a refund equaling the purchase price minus both a 10% restocking fee and return shipping costs. To request to return an order, send an email to support@oroa.com with your name, order number, and reason for returning. If your return request is approved, you will receive an email confirming the return and the next steps.

The following items are excluded from our return policy:

• Assembled products

• Used items or items without original packaging

• Final sale items

• International orders and orders outside of the contiguous US

Leading up to delivery day, their delivery partners will contact you to arrange a window of time when you can expect your order. Be sure to carefully measure your door frames and hallways to determine the best path for your new furniture. If they are unable to get your furniture into your home, you will be responsible for the return shipping fees. Upon arrival, our delivery partners will arrange your package in accordance with your selected shipping option. Make sure that all boxes are in good condition, if there's any damage to the box please open the box prior to signing and if you see any damage please notate this on the receipt. You have 72 hours to inspect the product and report any damage.

Small items sent by UPS, will be delivered as soon as possible, and the courier will not call ahead in advance to schedule delivery. Courier deliveries do not require a signature upon delivery and your package will be left on your doorstep if you are not available to receive it.

No, shipping costs are not refundable.