If you would like your payment to be refunded, please check their refund policy page.
But before requesting a refund, please consider contacting their Support Team and describing your problem.
If you would like to cancel your subscription to their partner's services, Videoblocks, Storyblocks, or Audioblocks, please contact the corresponding service as they do not have access to the company's subscriptions.
If you happened to forget to cancel your subscription and were charged, please contact them as soon as possible.
In case you purchased the programme offered in one of their newsletters, please use the support address stated in the newsletter for the request to be handled at its quickest.
If the purchase was made through their partner's store, please contact the seller immediately, as the refund conditions of their distributors may vary.
They believe that every problem has a solution, and they will be glad to fix your problems.