Updated 15th April 2025
49 Ratings. Average 5 out of 5 stars
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The Arriving Time = Processing Time + Shipping After the payment is received, the Order arriving time needs 6-15 Business Days. An email will be sent to you if any update on your order and requires your timely reply. So please make sure the email address you provide when placing the order is effective.
Please note that after you paid, the order will go through the following two stages:
Order Processing (1-3 Working Days )
Third-party Express Shipping (3-12 Working Days )
Free Shipping(7-12Days)
Standard Shipping(7-12Days)
Expedited Express DHL (3-7Days)
Noted: During the peak season demand, air freight demand surges, all parcels need to wait for the available flight
The Final delivery time depends on the Customs clearance speed in your local.
Sometimes it takes some time to update the information.
When your order has been taken by the shipping agent.
All packages need to go through a strict quality control and disinfection process before shipment to ensure customers' safety, which may cause a slight shipping delay.
If the parcel is in transit or under clearing customs, The information will not be updated until it reaches next shipping station.
Sometimes the shipping company may not update the package information in time.
They will try to update that info for you or please feel free to contact them to ask for help.
Your estimated delivery date includes processing time and delivery time. Once the order is shipped out they will email you the tracking number and shipping info. Please track the parcel online by the information provided. If your estimated delivery date has passed and you haven't received your order. Please email them support@profacialwand.com for further help.
It is only possible to make a change to your order within 24 hours of placing it and if the order has not been processed. They process orders very quickly, so changes and cancellations cannot always be fulfilled. You must immediately email them at support@profacialwand.com (within 24 hours ) with your change/cancellation request details included.
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item.
They will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, at least seven (7) days from the receipt of your item to process your return or exchange.
Refunds may take 2 billing cycles to appear on your credit card statement, depending on your credit card company.
They will notify you by email when your return has been processed.
Lucsuer is a skincare brand that is converting skin treatment through being efficient and effective. The founder of this brand Jackie, who is a master in this sector, can also be characterised as a person who has a passion for skin care.
Through the deception of discovery of the skin healing and beautification properties of the neon and argon gases, she decided to create a more modernized portable version of the earlier discovered gadget. According to the research, they made their first product which is usually cordless with a gas mix custom-made and six varieties of electrodes for varying skin types and areas of application.
About Lucsuer Homepage
https://lucsuer.com/
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