Updated 19th April 2025
57 Ratings. Average 4.5 out of 5 stars
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After you finish the payment, they need 1-3 working days to handle the order. Normally, the tracking information will update within the next 2–5 business days after you get your tracking numbers from them.
They allow a return or exchange for the products (“the device”) purchased directly on kingroon.com. All returns or exchanges must be made within 15 days of the date of purchase, as specified on your proof of purchase.
If a product does not function as warranted during the warranty period, you could email them with your order ID and pictures or video at shop@kingroon.com. Let them know what they can do to help you.
The buyer must provide sufficient proof of purchase with order numbers on their website after placing their order. They must document what happens when buyers troubleshoot the product. Visible proof of videos or pictures depicting the defect are required.
Phone +86 18138221102
Email shop@kingroon.com
Address A402 4F Bldg A&B, Donghaiwang Industrial Zone, No.369 Bulong Rd., Ma'antang community Bantian Str., Longgang district Shenzhen, China
A team of experts in 3D printing R&D and the production of 3D printers, parts, tools, and materials has been assembled by KINGROON. Kingroon is committed to giving all of its clients across the globe the "Perfect 3D Printing Experience.". Kingroon is confident in its ability to serve partners and customers globally. Kingroon values the needs and opinions of its clients.
Kingroon will offer free support for after-sale services during the warranty period. They'll provide their support with charges for parts if necessary for the support after the warranty expires. With their ongoing efforts, Kingroon Technology Co. Ltd. hopes to provide customers with a superior 3D printing experience.
About Kingroon Homepage
https://kingroon.com/
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