Goddiva Coupon Codes

Goddiva accepts VISA, Mastercard, American Express, Maestro, and PayPal.

Goddiva ships worldwide.

At Goddiva, they appreciate that customers may change their mind or that a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape, or length, they will offer you an exchange or your money back. All returns must be sent back to them within 14 days of delivery. Items must be unworn and unwashed with all labels attached.

If you are refunding an item because of an error on their part, i.e., because it is damaged or there is a defect, then they will issue a full refund, provided the item is sent back to them within 14 days of delivery. All returns are thoroughly checked by their quality control team. When returning an item, they will refund you the cost of the item. They will not refund the cost of delivery (if paid); delivery charges will only be refunded if the goods are delivered faulty or incorrect.

Please be aware that it can take up to 14 working days for the refunded amount to reach your bank account once they have sent you a successful confirmation of the return. This time frame is dictated by your bank or card issuer and is outside of their control. (NB: Your refund will be credited to the same card with which you made your original purchase.) If for any reason this is not possible (i.e., the card has been declined, the card was lost or stolen, or it has expired), then please send them an email with your order details, and they will send a check to your billing address.

Please note that all items returned to them, whether for a refund, exchange, or if the item is faulty, will have to go through their quality checking department. If they feel the item is not in a resaleable condition or the fault is not one from the manufacturer, then they will be sending the item(s) back to you at their own cost.