CrystalPlus.com Coupon Codes

CrystalPlus.com accepts VISA, Mastercard, American Express, Discover Card, and PayPal.

No, CrystalPlus.com ships only in the United States and Canada.

CrystalPlus.com must be notified of any damages, defects, or other problems within 48 hours of the receipt with a photo proof by email to issue a replacement or refund. All replacements are shipped within 2 business days using the same shipping method selected for the original order. However, gift box replacements can only be shipped via. Standard Ground method. If the photo proof is not sufficient, they will require an actual return of the damaged piece(s). In this case, a prepaid return label for the claimed items will be provided by email.

Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. They want your order to be made just the way you want it. They understand that everyone makes mistakes (including them). Please review your personalized information before submitting your order. They strongly encourage their customers to carefully check spelling, dates, and name the proofs before signing off. Customers are ultimately responsible for the correct spelling of names, and customs information on personalization proofs. For more visit CrystalPlus.com return policy.

Blank items may be returned in their original packaging and in perfect, re-sellable condition within 30 days of the shipping date. They will not accept the return of items that have been altered, etched, or damaged. All returns must be shipped at your expense back to CrystalPlus.com and are subject to a 20% restocking fee min. $20, if a repair is required and can be done for resell condition. Note that the original shipping charge is not refundable.