Updated 19th April 2025
245 Ratings. Average 5 out of 5 stars
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Cowshed accepts VISA, Mastercard, American Express, Maestro and PayPal.
Cowshed ships within selected countries provided during checkout.
Their delivery services vary depending on where you're based.
They cannot take further payment for additional items, or issue refunds for detractions once your order has been placed. As such, they are unable to make any amendments to your order.
There is a very limited window where they may be able to cancel your order prior to dispatch. If you would like to cancel your order, please contact their Customer Care team right away.
They hope that you will be happy with your order, however, if for any reason you wish to return something to them for a refund you may do so within 28 days of receipt provided that the item is unused, in perfect condition and complete with the original packaging.
They aim to process your return within 7 working days of receipt into their warehouse.
Your refund will be made via your original method of payment, please note it may take 5-10 working days for the funds to be reflected in your account.
They are very sorry you've experienced an issue with your online order.
If you need to return your items owing to defects, incomplete or incorrect delivery, please contact their Customer Care team directly.
If possible, please also take clear photos which reflect the issue so they can resolve it as efficiently as possible.
The Consumer Contracts Regulations 2013 are in place to protect your rights. You have up to 14 days from the date you receive your order to cancel it.
Contact their Customer Care team with your name and order number and they can advise you on the next steps.
Phone
+1 844 636 2399
support@cowshed.com
Address
Cowshed, Seko Logistics Chicago, 1111 Chase Ave, Suite A, Elk Grove Village, IL 60007, USA
Operating Hour
Monday - Friday: 9am - 6pm (GMT)
Saturday, Sunday and public holidays: 9 am - 5.30 pm (GMT)
Cowshed believes in making honest, natural products that offer therapeutic benefits and make a positive difference to the wellbeing of the mind and body. Cowshed started with a simple mission: to inject a little country calm into people's busy lives. Today Cowshed spas and treatment-led natural therapies are famous worldwide for their character and uncompromising attitude to quality.
Cowshed Homepage
https://www.cowshed.com/
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